At Tellowin, we ensure secure, convenient, and reliable payment options to make your shopping experience smooth and worry-free.
Your privacy and security are our top priorities — all transactions are processed through trusted, encrypted payment gateways.

1. Accepted Payment Methods

1.1 Credit / Debit Cards

We accept major credit and debit cards, including:

  • Visa

  • MasterCard

  • American Express

🔹 Please ensure that all card details (card number, expiration date, CVV, and billing address) are entered correctly to avoid payment errors.

1.2 PayPal

You may check out using PayPal for a fast, secure, and convenient payment experience.

  • You can pay using your PayPal account

  • Or check out as a guest without logging in

2. Order Confirmation & Billing

Once your order is successfully placed, you will receive an order confirmation email containing:

  • Items purchased

  • Billing and shipping details

  • Order total

Please review this information carefully and contact us immediately if anything is incorrect.

Tellowin reserves the right to refuse or cancel orders due to:

  • Product availability limitations

  • Pricing or product information errors

  • Payment verification issues or fraud prevention alerts

3. Pricing & Availability

  • All prices on Tellowin.com are listed in the currency displayed on our website.

  • Prices do not include taxes, duties, or shipping fees unless otherwise specified.

  • We reserve the right to update prices and product availability at any time.

While we strive for accuracy, occasional errors may occur. If so, we will correct them promptly and notify affected customers.

4. Troubleshooting Payment Issues

If you experience issues during checkout, try the following:

✔ Double-check your card details
✔ Ensure sufficient balance / available credit
✔ Confirm that your card supports online or international payments
✔ Refresh the page or log back into your account
✔ Contact your bank to authorize flagged or high-value transactions

If the problem continues, please contact us at support@tellowin.com for assistance.

5. Billing Disputes

If you believe there is an error on your bill, please notify us in writing within 30 days of the billing date.

Include:

  • Your order number

  • A detailed explanation of the issue

We will review the case and make corrections if needed.
Failure to notify us within 30 days will be considered acceptance of the charges.