Cancellation Policy – Tellowin.com

By placing an order on Tellowin.com, you acknowledge that each pair of shoes is made to order and crafted specifically for you.
Production begins shortly after your order is confirmed, meaning we do not hold pre-made inventory.

Order Modifications & Cancellations

You may modify or cancel your order within 24 hours of receiving your order confirmation email.

After the 24-hour window:

• Your order will move into production or shipping preparation

• At this stage, cancellations and changes can no longer be accepted

Because each item is handcrafted to order, we cannot stop or edit the process once production has begun.

How to Request a Cancellation

If you wish to cancel or modify your order within the allowed time frame, please contact us immediately:

📧 support@tellowin.com

To ensure faster assistance, please include your order number and full name in your message.